FAQ

Where does Wahdinii ship to?

We currently ship across Malaysia, Singapore, and selected international locations. Please check our shipping page for more details on international shipping options.

How much does shipping cost?

Shipping costs vary based on your location and the size of your order. For detailed shipping rates, please refer to our checkout page.

How long will it take to receive my order?

For domestic orders, delivery usually takes 3-5 business days. For international orders, it may take 7-14 business days, depending on your location. You will receive a tracking number once your order has shipped.

Can I change my shipping address after placing an order?

If you need to update your shipping address, please contact us as soon as possible at admin@wahdinii.com / +6016-266 5696. Changes can only be made before the order has been shipped.

What is your return policy?

We accept returns and exchanges within 14 days of purchase, provided the item is unworn, unused, and in its original condition. For more details, please see our Refund and Returns Policy.

How do I return an item?

To initiate a return, please contact our customer service team at admin@wahdinii.com / +6016-266 5696 with your order number and reason for return. We will provide further instructions on how to proceed.

When will I receive my refund?

Once we receive and inspect your returned item, we will process your refund within 7-10 business days. The refund will be issued to your original payment method.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, MasterCard), online banking, and e-wallets like Touch 'n Go. For international customers, we also accept PayPal.

How can I contact Wahdinii’s customer service?

You can reach our customer support team via email at admin@wahdinii.com or call us at +6016-266 5696 during our business hours: Monday to Friday, 10 AM - 6 PM.

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